Hospitality Operations Specialist & Tech-Savvy Problem Solver
Adapted quickly to five-star international hospitality workflows. Provided high-level bilingual service to global guests and assisted in daily operational management in a multicultural team.
Delivered high-standard five-star services to international guests. Handled guest issues and high-occupancy rushes with dynamic crisis management and problem-solving skills.
Developed a solid foundation in front-of-house operations under traditional five-star corporate hospitality standards.
Architected and deployed a multi-threaded Python AI engine for European business outreach. Features autonomous target discovery, email verification, personalized motivation letter generation, and real-time response triage.
Engineered an automated WhatsApp response system specifically for licensed tourist guides in Cappadocia. Detects incoming agency tour requests in guide groups and instantly dispatches automated quotes, enabling guides to secure bookings in seconds.
Developed production-grade Chrome Extensions including a Google Maps Lead Scraper for B2B contact extraction, Instagram Helper extension for content workflows, and YouTube automation tools.
Engineered custom Instagram automation workflows capable of scheduled multi-post publishing, location-targeted audience engagement (e.g. reaching users in Oslo/Zakynthos with promo codes or personalized offers), and safe rate-limit compliant growth tools.
Engineered a custom data extraction tool for university professors to scrape and analyze Google Reviews across all municipal tourism enterprises. Generated sentiment & service improvement reports for local government, leading to paper acceptance in a peer-reviewed journal.
Designed and deployed custom responsive websites for local business clients:
• Kardeşler Restorant: kardesler-restorant.lovable.app
• Bi' Başka Döner: bibaskadoner.netlify.app
• Atikeler Estetik: atikeler-estetik.netlify.app
• Palace Garden: palace-garden-aksaray.netlify.app
Designed custom visual branding assets, promotional graphics, social media banners, and video reels:
• Gaming Channel Covers & Banners: Designed 25+ custom YouTube/Twitch covers & thumbnail graphics (CS:GO / Gaming Series).
• Commercial Brand Identity: Beauty House logo presentation, brand identity assets, and commercial price lists.
• Motion & Reels Content: 4K 60fps social media video reels and promotional video clips.
Managed community operations, developed custom Discord AI moderation & support bots, and assisted in web portal architecture for high-traffic online communities.
Founded and curated a 100% organic cinema community focused on film aesthetics, short-form video/reels editing, and cultural storytelling with zero bot engagement.
Graduated with comprehensive training in European & Anatolian Art History, Archaeology, Mythology, Tour Management, and Intercultural Communication.
Completed coursework in International Management, Communication Psychology, and Business Philosophy. Developed high intercultural adaptability and academic discipline.